First of all, visit the page of Telstra Bigpond email login from the Telstra website's home page.
After that, visit the login form and enter the options of "Forgot Your Password".
Enter your email address into the text box and then enter the button of Next.
Then choose a method for receiving your account's verification code.
Enter your password then re-type the password for confirmation.
Enter the button of save.
To see this working, head to your live site.
Process of Resetting your Bigpond Email Password
Process of Resetting your Bigpond Email Password
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How to reset a password
Open the marketplace homepage Marketplace.Telstra.com.
Click 'Login' from the top right hand corner of the Apps Marketplace.
Click 'Forgot Your Password'
Enter the email address you used to sign to the marketplace with, then select 'Send Email' button.
Navigate to your email inbox and open the Telstra Apps Marketplace email.
Within the email, you will need to click the ‘reset password’ button. This will then open a new internet browser window, which will request you to reset your password. Once you reset your password, you will be provided with a confirmation email from the Telstra Apps Marketplace team advising of the successful change.
Regards, Bruce